Return & Exchange Policy
Last updated: June 3, 2026
At A&S Creations, LLC, every item we offer is chosen or created with care — many are handmade, one-of-a-kind, or crafted from natural materials. Because of the unique nature of our products, all sales are final.
We encourage you to read product descriptions carefully, review photos, and reach out with any questions before placing your order. We’re always happy to provide extra details, measurements, or close-up images to help you feel confident in your purchase.
Damaged or Incorrect Items
While we do not accept returns or exchanges for change of mind, we want you to be delighted with your order.
If your item arrives damaged or incorrect, please contact us within 5 days of delivery at hello@farnamstudio.com with your order number and photos of the issue. We’ll work with you to make it right — whether that means a replacement, store credit, or another solution.
A Note on Handmade & Natural Products
Many of our items are handmade or made from natural materials. Slight variations in color, texture, or size are normal and part of their charm — they are not considered defects.
We appreciate your understanding and support of our small business. Your purchase helps us continue creating and curating beautiful, unique pieces for fellow art and craft lovers.
Returns Policy for Third-Party Items
At A&S Creations, LLC, we offer a curated selection of arts, crafts, and other products — some of which are supplied and shipped directly by trusted external partners (“Third-Party Sellers”).
Because these items are fulfilled by another business, their return and exchange policies may differ from ours.
1. How Returns Work for Third-Party Items
If your order contains an item supplied by a Third-Party Seller, the return process will follow that seller’s return policy, not ours.
We will help connect you with the seller and guide you through their process, but we do not control their timelines, approval decisions, or refund methods.
2. Eligibility & Timeframes
Each Third-Party Seller sets their own return window (e.g., 14, 30 days).
Items must generally be unused, in original condition, and in original packaging.
Some items may be non-returnable (e.g., custom, personalized, clearance, or perishable goods).
3. Damaged or Incorrect Items
If your Third-Party item arrives damaged or incorrect:
Contact us at hello@afarnamstudio.com within [3] days of delivery.
Include your order number, photos of the issue, and a brief description.
We’ll coordinate with the seller to arrange a replacement, exchange, or refund according to their policy.
4. Refunds
Refunds for Third-Party items are issued by the seller, not directly by A&S Creations, LLC.
Processing times may vary depending on the seller’s policy and payment provider.
5. Important Notes
We recommend reviewing the product page for any seller-specific return details before purchasing.
By purchasing a Third-Party item through our site, you agree to be bound by that seller’s return policy.
We’re committed to making your shopping experience smooth and enjoyable, and we’ll always do our best to assist you in resolving any issues with Third-Party Sellers.
For questions about this policy, please contact us at hello@afarnamstudio.com.